Our priority is to ensure the safety and comfort of our visitors, volunteers and staff, and protect those who are vulnerable. We are therefore maintaining our health and safety measures in accordance with industry best practice and guidance.

Please help us to remain open for everyone to enjoy by adhering to and respecting our rules:

  • You must wear a face covering when visiting us (unless exempt)
  • We will continue to limit visitor numbers and encourage you to pre-book your timed tickets; walk-in tickets will be also available at the door.
  • We encourage social distancing during your visit. Signage will indicate a flow route in the building, and we would ask visitors to follow this route where they are able by taking the lift up and the stairs down. Alternative arrangements are in place where needed.
    covid-safe good to go hallmark

We look forward to welcoming you back!